THIS IS OUR PRIVACY NOTICE. IN IT YOU CAN FIND ALL THE INFORMATION YOU NEED ABOUT HOW WE USE YOUR PERSONAL DATA.

WEBSITE

THIS WEBSITE IS PROVIDED BY INTELLIGENT GOLF ON BEHALF OF RUGBY GOLF CLUB. RUGBY GOLF CLUB USES THIS WEBSITE TO PROVIDE ONLINE INFORMATION AND SERVICES, COMPETITION MANAGEMENT AND CONGU RATIFIED HANDICAP MAINTENANCE, FOR PLAYING MEMBERS OF ITS GOLF CLUBS.

ACCESS TO THIS WEBSITE IS VIA RUGBY GOLF CLUB'S MEMBERSHIP ID AND A USER MANAGED PIN NUMBER AND IS LIMITED TO GOLF CLUB MEMBERS AND SELECTED STAFF WHO NEED ACCESS FOR THE PURPOSE OF SUPPLYING AND MAINTAINING INFORMATION RELATIVE TO THE PRIMARY FUNCTIONS OF THE WEBSITE, AS STATED ABOVE.

RUGBY GOLF CLUB WILL TRANSFER FROM ITS OWN MEMBERSHIP SYSTEM ONLY THOSE PERSONAL DETAILS RELEVANT TO GOLF CLUB MEMBERSHIP SUCH THAT A GOLF CLUB MEMBER MAY UTILISE THIS WEBSITE EFFECTIVELY.

USERS OF THE WEBSITE ARE ABLE TO SPECIFY ADDITIONAL PERSONAL DETAILS BY ACCESSING THE 'PREFERENCES' AREA UNDER THE 'MY DETAILS' MENU OPTION. THE DETAILS SPECIFIED HERE WILL BE USED SOLELY FOR THE FOLLOWING PURPOSES:-
1) COMMUNICATION BETWEEN MEMBERS TO FACILITATE THE MANAGEMENT OF MATCHES AND COMPETITIONS
2) COMMUNICATION BETWEEN GOLF CLUB MEMBERS AND GOLF CLUB COMMITTEE MEMBERS AND OFFICERS TO PROMOTE ACCESSIBILITY AND ENABLE THE EFFECTIVE AND SMOOTH RUNNING OF THE CLUB.
3) CONTACT INFORMATION MAY BE PASSED TO RUGBY GOLF CLUB TO ENABLE THEM TO MAINTAIN UP TO DATE CONTACT INFORMATION.

COOKIES ARE USED THROUGHOUT THIS WEBSITE FOR TRACKING SESSION DATA, AND THIS DATA IS DISCARDED AFTER YOU LEAVE THE WEBSITE AUTOMATICALLY. PERSISTENT COOKIES MAY ALSO BE USED TO REMEMBER YOUR CLUB SELECTION PREFERENCE. PLEASE VISIT HTTPS://WWW.RUGBYGOLFCLUB.CO.UK/COOKIE-USAGE.PHP TO VIEW OUR CURRENT COOKIE POLICY.

PERSONAL INFORMATION WE COLLECT

WE MAY COLLECT AND PROCESS THE FOLLOWING DATA ABOUT YOU SUMMARISED BY CATEGORY:

MEMBERS, NON-MEMBERS AND GUESTS

CONTACT AND IDENTIFICATION DETAILS

WE RECORD YOUR NAME, POSTAL AND EMAIL ADDRESSES, TELEPHONE NUMBER(S) AND CONTACT PREFERENCES WHEN YOU ENQUIRE ON OUR WEBSITE, WHEN YOU SIGN IN AS A GUEST AT OUR GOLF COURSE. IF ONE OF OUR MEMBERS MAKES A BOOKING FOR YOU AS A GUEST OR RECOMMENDS YOU AS A FRIEND THEY MAY PROVIDE US WITH YOUR NAME, PHONE NUMBER AND EMAIL ADDRESS.

USAGE AND ATTENDANCE DETAILS

WE MAY CAPTURE YOUR IMAGE ON CCTV WHEN YOU VISIT OUR CLUB.

CORRESPONDENCE AND INCIDENTS

IF YOU CONTACT US WE MAY KEEP A RECORD OF THAT CORRESPONDENCE AND ANY COMMENTS AND RESPONSES YOU SUBMIT VIA SURVEYS AND OUR FEEDBACK SYSTEM.

IF YOU OR YOUR CHILD IS INVOLVED IN AN INCIDENT AT OUR CLUB, WE WILL RECORD DETAILS OF THE INCIDENT.

DETAILS ABOUT YOUR CHILD

IF YOUR CHILD ATTENDS A SUPERVISED ACTIVITY AT ONE OF OUR CLUBS WE MAY KEEP A RECORD OF THEIR ATTENDANCE, EMERGENCY CONTACT DETAILS AND ESSENTIAL HEALTH INFORMATION E.G. ALLERGIES.

MEMBERS

IN ADDITION, IF YOU ARE A MEMBER OF OUR CLUB, WE MAY COLLECT AND PROCESS THE FOLLOWING DATA ABOUT YOU SUMMARISED BY CATEGORY:

CONTACT AND IDENTIFICATION DETAILS

WE RECORD YOUR DATE OF BIRTH AND GENDER. WE MAY ALSO TAKE YOUR PHOTOGRAPH WHEN YOU JOIN. IF YOU GIVE US EVIDENCE IN SUPPORT OF YOUR MEMBERSHIP APPLICATION, WE WILL KEEP IT ON FILE.

SESSION AND DEVICE DETAILS

IF YOU USE OUR MOBILE APP WE MAY RECORD YOUR USAGE DATA AND LOCATION (IF YOUR DEVICE SETTINGS ALLOW).

USAGE DETAILS

WE KEEP A RECORD OF WHEN YOU BOOK A TEE TIME USING YOUR MEMBERSHIP CARD OR VIA THE ONLINE BOOKING SYSTEM. WE KEEP A NOTE OF VOUCHERS ISSUED TO YOU.

HOW WE USE YOUR PERSONAL INFORMATION

NON-MEMBERS AND GUESTS

IF YOU ARE NOT A MEMBER WE USE THE INFORMATION THAT YOU PROVIDE OR THAT WE COLLECT IN LINE WITH THIS PRIVACY POLICY AND ON THE BASIS OF OUR LEGITIMATE BUSINESS INTERESTS UNLESS OTHERWISE STATED FOR THE FOLLOWING PURPOSES:

CONTACT AND IDENTIFICATION DETAILS

WE MAY USE YOUR CONTACT DETAILS TO RESPOND TO YOUR ENQUIRY OR MANAGE YOUR BOOKING AND TO LET YOU KNOW ABOUT OUR PRODUCTS AND SERVICES WHICH MAY BE OF INTEREST (INCLUDING THROUGH THE USE OF EMAIL AND POST)

SESSION AND DEVICE DETAILS

WE USE SESSION AND DEVICE DETAILS TO MANAGE ACCESS TO OUR NETWORK AND TO MAKE OUR WEBSITE EASIER TO USE.

CORRESPONDENCE AND INCIDENTS

WE USE YOUR FEEDBACK TO IMPROVE OUR FACILITIES AND SERVICES AND TO ASSIST US IN DEALING WITH ANY QUERY YOU MAY HAVE. WE RECORD DETAILS OF INCIDENTS TO COMPLY WITH OUR OBLIGATIONS UNDER HEALTH AND SAFETY LEGISLATION.

DETAILS ABOUT YOUR CHILD

WE USE THE INFORMATION YOU GIVE US ABOUT YOUR CHILD TO SAFEGUARD THEIR HEALTH AND SAFETY.

MEMBERS AND PAST MEMBERS

IF YOU ARE A MEMBER WE USE THE INFORMATION THAT YOU PROVIDE OR THAT WE COLLECT IN LINE WITH THIS PRIVACY POLICY, OUR TERMS AND CONDITIONS OF MEMBERSHIP AND OUR WEBSITE TERMS OF USE ON THE BASIS OF OUR CONTRACT WITH YOU AND OUR LEGITIMATE BUSINESS INTERESTS UNLESS OTHERWISE STATED FOR THE FOLLOWING PURPOSES:

CONTACT AND IDENTIFICATION DETAILS

WE MAY USE YOUR CONTACT DETAILS TO SET UP AND MANAGE YOUR MEMBERSHIP ACCOUNT AND TO ADMINISTER OUR SERVICES IN ACCORDANCE WITH OUR TERMS AND CONDITIONS; TO CONTACT YOU ABOUT CHANGES TO FACILITIES, FEES AND MEMBERSHIP TERMS; AND TO LET YOU KNOW ABOUT OUR PRODUCTS AND SERVICES WHICH MAY BE OF INTEREST (INCLUDING THROUGH THE USE OF EMAIL AND POST)

USAGE AND ATTENDANCE DETAILS

WE USE CCTV FOR THE PREVENTION AND DETECTION OF CRIME AND THE HEALTH AND SAFETY OF GUESTS, MEMBERS AND STAFF. WE USE INFORMATION ABOUT WEBSITE USAGE TO MAKE OUR WEBSITE EASIER TO NAVIGATE.

WE USE USAGE AND ATTENDANCE DATA TO ADMINISTER OUR BOOKING POLICY AND THE TERMS AND CONDITIONS ON THE USE OF OUR FACILITIES; TO IMPROVE YOUR EXPERIENCE OF OUR FACILITIES AND TO TAILOR OUR COMMUNICATIONS WITH YOU.

FOR HEALTH AND SAFETY PURPOSES, GOLF VISITORS OR GUESTS MAY BE REQUIRED TO COMPLETE A GUEST TICKET. WE MAY USE THIS INFORMATION TO LET YOU KNOW ABOUT OUR PRODUCTS AND SERVICES WHICH MAY BE OF INTEREST (INCLUDING THROUGH THE USE OF EMAIL AND POST)

YOUR PERSONAL CIRCUMSTANCES

WE USE THE INFORMATION YOU GIVE US TO ADMINISTER OUR POLICY ON SUSPENSION OR CANCELLATION.

CORRESPONDENCE AND INCIDENTS

WE USE YOUR FEEDBACK TO IMPROVE OUR FACILITIES AND SERVICES AND TO ASSIST US IN DEALING WITH ANY QUERY YOU MAY HAVE. WE RECORD DETAILS OF INCIDENTS TO COMPLY WITH OUR OBLIGATIONS UNDER HEALTH AND SAFETY LEGISLATION.

SHARING YOUR INFORMATION WITH OTHERS

WE VALUE YOUR PRIVACY AND NEVER SELL OR PASS ON YOUR INFORMATION TO ANY THIRD PARTIES UNDER ANY CIRCUMSTANCES.

YOUR RIGHTS

YOU HAVE THE RIGHT TO MAKE A REQUEST FOR A COPY OF THE PERSONAL DATA THAT WE KEEP ABOUT YOU OR TO CORRECT THE DETAILS THAT WE HOLD ABOUT YOU.

YOU HAVE THE RIGHT TO ASK US TO ERASE YOUR PERSONAL DATA UNDER CERTAIN CIRCUMSTANCES.

UPDATING YOUR MARKETING PREFERENCES

WE MAY USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH MARKETING INFORMATION ABOUT OUR PRODUCTS AND SERVICES SUCH AS NEWSLETTERS, PRODUCT UPDATES, SURVEYS, COMPANY ANNOUNCEMENTS AND INVITES TO EVENTS THAT WILL BE OF INTEREST TO YOU.

YOU CAN OPT OUT OF RECEIVING MARKETING MESSAGES AT ANY TIME BY FOLLOWING THE UNSUBSCRIBE LINKS LOCATED WITHIN ANY ELECTRONIC COMMUNICATION FROM US. YOU CAN ALSO CONTACT YOUR LOCAL CLUB BY PHONE OR EMAIL USING THE CONTACT DETAILS ON OUR WEBSITE WWW.RUGBYGOLFCLUB.CO.UK

PLEASE NOTE THAT, EVEN IF YOU OPT OUT OF RECEIVING MARKETING MESSAGES, WE MAY STILL SEND YOU SERVICE RELATED COMMUNICATIONS WHERE NECESSARY.

CHANGES TO THIS PRIVACY POLICY

WE MAY UPDATE THIS PRIVACY POLICY AT ANY TIME. ANY SUCH CHANGES WILL BE POSTED ON OUR WEBSITE. IF YOU CONTINUE TO USE OUR SERVICES AFTER WE HAVE CHANGED THIS PRIVACY POLICY, THE UPDATED VERSION WILL APPLY.

SECURITY AND LIABILITY

IN ORDER TO COMPLY WITH OUR OBLIGATIONS UNDER DATA PROTECTION LAW, WE WILL PROTECT YOUR PERSONAL DATA FROM UNAUTHORISED ACCESS, MISUSE, ALTERATION OR LOSS BY USING COMMERCIALLY REASONABLE SECURITY MEASURES.

WHERE WE HAVE GIVEN YOU A PASSWORD WHICH ENABLES YOU TO ACCESS CERTAIN PARTS OF OUR SITE, YOU ARE RESPONSIBLE FOR KEEPING THIS PASSWORD CONFIDENTIAL. WE ASK YOU NOT TO SHARE YOUR PASSWORD WITH ANYONE.

CONTACTING US

ALL QUESTIONS, COMMENTS AND REQUESTS REGARDING THIS PRIVACY POLICY SHOULD BE ADDRESSED IN WRITING TO -

GENERAL MANAGER,
RUGBY GOLF CLUB,
CLIFTON ROAD,

RUGBY,

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